COVID-19 Resources and Information

Services offered:

  • Processing referrals initiated by our Jemez Health and Human Services (JHHS) Providers
  • Scheduling appointments and submitting pertinent clinical notes and test results
  • Referring uninsured patients to Patient Benefits Coordinators
  • Reviewing all billing forms and explanations of benefits from outside providers
  • Processing purchase orders, JHHS Information Technology transmits to Blue Cross Blue Shield fiscal intermediary for payment processing

Intent:

  • Superb customer service for patient satisfaction
  • Timely communication of referrals and results to give patients peace of mind regarding their health care
  • Winning the trust of patients by assuring them that PRC will cover their bills on time
  • Alleviating patients’ financial anxiety by coordinating benefits
  • Informing new tribal members of their eligibility, members who would otherwise be unaware of their access to health care at JHHS

Contact Information

Carol M. Lucero
PRC Supervisor     
575.834.3006
carol.lucero@jemezpueblo.us

Jemez Comprehensive Health Center
110 Sheep Springs Way
Jemez Pueblo, New Mexico 87024